Terms and Conditions
All Dogs and Cats must hold a current Certificate of Vaccination. (Certificate to be produced).
In addition, Cats must be up to date with Flea and Worming treatment on arrival.
It is recommended that dogs are vaccinated against Canine Cough which must be given at least 4 weeks (28 days) prior to boarding. Ebrie Lodge Pet Hotel cannot be held responsible for any contraction of the cough. Pets are boarded entirely at the owner's, or their representative's, own risk.
We always give the best care and attention to your pet but cannot be held responsible for loss, either from illness or any other cause. All pets are boarded entirely at the risk of the owner or their representative.
In the event of loss of a pet and being unable to contact the owner or their representative, we reserve the right to make any arrangements that we consider to be appropriate.
If your pet becomes ill whilst in our care, and veterinary treatment is required, we will ensure this treatment is provided and any associated veterinary fees, will be for settlement by you at the time of collection.
Prices and terms may be subject to alteration without prior notice.
A £50 non-refundable deposit will be charged to all new customers when making a reservation.
Cancellation Policy :Any booking, or part thereof, cancelled with less than 14 days notice then the full boarding fee will remain payable.
All fees due are payable at the time of the pets departure. We accept cash and most debit/credit cards. We do not accept payment by cheque.